Classes
All classes are virtual and are non-refundable. Some classes may include a live broadcast which will be recorded for students to view at their convenience.
Kits
Class kits that are pre-ordered for a class or are purchased separately for a class are also non-refundable.
Tools and Supplies
Tools or other craft supplies not included in class kits have a 30 day return policy. If for any reason you are not happy with your purchase before the 30 day limit you can return or exchange your purchase. To begin the return process, please send us an email: info@alydosdall.com.
Shipping returns
To return your product, you should mail your product to the address we email to you after you send your return request. You will be responsible for paying for your own shipping costs for returning your item unless the item has a manufacturer defect. Shipping costs are non-refundable.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@alydosdall.com for questions related to refunds and returns.